The content of the Quality Management System training for Defense, Aviation and Space organizations (AS9100) is as follows.

  • Introduction (AS9100 and ISO 9001)
  • Definitions
  • Context
    • Understand your organization and its unique context
    • Clarify the needs and expectations of interested parties
    • Define the scope of your quality management system
    • Develop a QMS and establish documented information
  • Leadership
    • Provide leadership by focusing on quality and customers
    • Provide leadership by establishing a suitable quality policy
    • Provide leadership by defining roles and responsibilities
  • Planning
    • Define actions to manage risks and address opportunities
    • Set quality objectives and develop plans to achieve them
    • Plan changes to your quality management system
  • Support
    • Support your QMS by providing the necessary resources
    • Support your QMS by ensuring that people are competent
    • Support your QMS by explaining how people can help
    • Support your QMS by managing your communications
    • Support your QMS by controlling documented information
  • Operations
    • Develop, implement, and control operational processes
    • Determine and document product and service requirements
    • Establish a process to design and develop products and services
    • Monitor and control external processes, products, and services
    • Manage and control production and service provision activities
    • Implement arrangements to control product and service release
    • Control nonconforming outputs and document actions taken
  • Evaluation
    • Monitor, measure, analyze, and evaluate QMS performance
    • Use internal audits to examine conformance and performance
    • Carry out management reviews and document your results
  • Improvement
    • Determine improvement opportunities and make improvements
    • Control nonconformities and take appropriate corrective action
    • Enhance the suitability, adequacy, and effectiveness of your QMS

And also samples…